Why this happens

"No shipping options available" at checkout is one of the most common WooCommerce issues, and the plugin can sometimes be the cause — but not always. This guide walks through each possible cause systematically.

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Step 1: Check if this happens on all products or just one

Add a simple product with no shipping rules configured in the plugin to a test cart and go to checkout.

• If shipping methods appear → the issue is with the specific product's rule. Go to Step 3.
• If no methods appear even with an unconfigured product → the issue is likely in WooCommerce itself, not the plugin. Go to Step 2.

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Step 2: Verify your WooCommerce Shipping Zones

1. Go to WooCommerce → Settings → Shipping → Shipping Zones.
2. Make sure a zone exists that covers your test address (or use the Rest of the World zone as a catch-all).
3. Click the zone and confirm there is at least one shipping method added and set to enabled.
4. Try checking out from an address that matches the zone.

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Step 3: Check the product rule in the plugin

1. Open the product in the editor.
2. Find the Shipping Methods panel.
3. Look at what's checked. If all methods are unchecked and the plugin interprets that as "block all", no methods will appear.

Some versions of the plugin treat an empty selection as "no restriction" (show all) while others treat it as "allow none". Check the plugin's settings or documentation for the exact behaviour of your installed version. If you want to show all methods for a product, either check all of them or remove any custom rule.

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Step 4: Mixed cart with no common methods (free version)

If the cart has multiple products and their allowed methods don't overlap at all, the intersection is empty — so nothing is shown.

• Check each product's assigned methods and ensure at least one method is common to all of them.
• Or upgrade to Premium and use a conflict resolution strategy (e.g., "Let customer choose" or "Common shipping methods with fallback") to ensure checkout never blocks.

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Step 5: Virtual or downloadable products

WooCommerce natively hides shipping for carts containing only virtual or downloadable products. This is expected behaviour — not a plugin bug. If your cart has a mix of physical and virtual items and you still see no shipping, the virtual item may have had its Require shipping checkbox ticked by mistake. Verify under Product Data → Shipping.

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Still stuck? Open a support ticket with your WooCommerce version, plugin version, the zone configuration, and a screenshot of the product's Shipping Methods panel.