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  • I want to Cancel my subscription
  • Money Back Guarantee & Refund Policy
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I want to Cancel my subscription

Learn how to cancel your Dreamfox Media plugin subscription through Freemius, stop auto-renewals, check refunds, and manage your license easily.

I want to Cancel my subscription

Learn how to cancel your Dreamfox Media plugin subscription through Freemius, stop auto-renewals, check refunds, and manage your license easily.

Hier is dezelfde versie met duidelijke icoontjes en een meer moderne knowledge-base stijl. Deze kun je direct kopiëren naar InITdesk en daarna eventueel de koppen/styling aanpassen via de editor.

📄 How to Cancel Your Subscription (Freemius)

If you purchased a Dreamfox Media plugin through Freemius and would like to cancel your subscription, follow the steps below.

Canceling your subscription will stop future payments, but your plugin will continue working until the end of your current billing period.

🧭 Step 1: Sign In to Your Freemius Account

Go to the Freemius Customer Portal:

👉 https://users.freemius.com

🔑 Sign in using the same email address you used when purchasing your Dreamfox Media plugin.

📦 Step 2: Find Your Subscription

After signing in, open your subscriptions page:

👉 https://users.freemius.com/subscriptions

🔎 Find the Dreamfox Media plugin subscription you want to cancel.

❌ Step 3: Cancel Your Subscription

Follow these steps:

1️⃣ Open the subscription you want to manage.

2️⃣ Click Cancel Subscription or Cancel Auto-Renew.

3️⃣ Follow the on-screen instructions to confirm your cancellation.

✅ Step 4: Confirm Your Cancellation

After your cancellation is completed:

📧 You will receive a confirmation email from Freemius.

⏳ Your subscription will remain active until the end of your current billing period.

💡 Good to know:

Canceling your subscription does not immediately disable your plugin. Your license and all plugin features will continue to work until your paid period ends.

💰 Step 5: Check Your Refund Eligibility

If you recently purchased your subscription, you may be eligible for a refund under our Money-Back Guarantee.

📄 View our refund policy here:

👉 https://help.dreamfoxmedia.com/payments/money-back-guarantee-refund-policy

🆘 Step 6: Need Help?

Having trouble canceling your subscription? Our support team is happy to help.

💬 Contact Dreamfox Media Support:

👉 https://dreamfoxmedia.com/support

You can also use the Support section inside your Freemius Customer Portal if available.

💡 Good to Know

✅ Canceling your subscription stops future automatic renewals.

✅ Your current license remains active until the end of your paid billing period.

✅ Your plugin will continue working normally until your license expires.

✅ You can reactivate your subscription at any time.

🚀 Need Assistance?

If you have any questions about your subscription, cancellation, or license, our team is ready to help.

👉 Contact Dreamfox Media Support: https://dreamfoxmedia.com/support

On this page
  • I want to Cancel my subscription
  • 🧭 Step 1: Sign In to Your Freemius Account
  • 📦 Step 2: Find Your Subscription
  • ✅ Step 4: Confirm Your Cancellation
  • 💰 Step 5: Check Your Refund Eligibility
  • 🆘 Step 6: Need Help?
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Money Back Guarantee & Refund Policy

Learn about Dreamfox Media's Refund Policy, including refund eligibility, processing times, non-refundable subscriptions and renewals, payment terms, and custom

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